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Two iPhones showing the Shadowtrack mobile apps. GSA logo is on the bottom left and our 20 year coin is on the bottom right.
Our watch with water splashing beneath it.
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Dashboard image on homepage.
The play button for the Shadowtrack enrollee video.
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ShadoWatch®

A durable and waterproof GPS tracking device that is worn on the wrist.

ShadowView

A video session between the Officer and enrollee using Shadowtrack's desktop or OfficerApp.

ShadowChat

A Chat session between the Officer and enrollee using Shadowtrack's desktop or OfficerApp.

ShadowVoice

Biometric technology used to verify the identity of the enrollee using voice recognition.

ShadowFace

Biometric technology used to verify the identity of the enrollee using facial recognition.

ShadowInteractive

An interactive interview that allows an enrollee to answer a series of questions without having to meet face to face with their assigned Officer.

ShadowNotice

A custom message that can be sent to the enrollee in multiple formats.

ShadowPass

A service that allows the Officer to monitor the enrollee’s approved travel.

ShadowTest

A complete turn-key solution for all aspects of drug testing.

ShadowLocate

Verifies the enrollees location on a random or on demand basis.

ShadowPay

A payment collection service that allows Officers to manage supervision related fees.

ShadowNotes

Allows the Officer to enter free handed notes that are associated with the enrollee profile in the Shadowtrack® web application.

ShadowPhone

Allows the user to place a phone call to the enrollee via the OfficerApp.

ShadowBriety

A professional solution that tethers to the Enrollee App for random alcohol sobriety detection using facial and voice verification through the ShadowVoice and ShadowFace services.

ShadowCal

A calendar solution that allows the user to schedule appointments and reminders for the enrollee.

ShadowVmail

A sophisticated voicemail solution to aid communication between the officer and the Enrollee designed specifically for the special needs of corrections.

Custom Software Development Service

When you partner with us, you have a seat at our development conference so that we can discuss your needs in person and figure out the best way to implement your ideas for a true application partner.

ShadoWatch®

  • Incorporates Wi-Fi, GPS, and cellular triangulation to increase location accuracy while enhancing battery life
  • Tamper-Proof
  • Two-Way Voice
  • Messaging
  • IP-68 Waterproof
  • Heart Rate Sensor
  • Motion Sensor
  • Cordless Charger
A modern green outline of our ShadoWatch, also known as a wrist watch.
A green outline of a video camera which represents our ShadowView service.

ShadowView

  • Ability to utilize the camera flip feature during the session to instruct the enrollee to move about the area, revealing what the user would otherwise see during a typical home or field contact
  • Ability to verify the enrollee’s location during the video session
  • Ability to view the enrollee’s location on a map in the Shadowtrack® web application
  • The user can turn off their own camera and can tell if the enrollee has done the same
  • Once the video call has ended, it cannot be resurrected by the enrollee
  • A custom contact type can automatically be populated when entering notes to accommodate the entity’s naming conventions and enrollee types and/or risk levels
  • The video session, length of video call as well as all notes are recorded on the enrollee profile
  • This feature is utilized via the Shadowtrack® enrollee app and OfficerApp

ShadowCal

  • Create enrollee appointments for office visits, virtual visits, court dates, drug tests, etc.
  • Enrollee automatically notified when an appointment is created
  • Appointment reminders are sent
  • View all enrollee appointments for the given month
  • Officer has the ability to add the enrollees appointment to their own calendar
  • Keep track of upcoming and past due events and tasks
  • Allows the officer to send multiple reminders to ensure the enrollee completes to-do items in a timely manner
A green outline of a calendar. This represents our ShadowCal service..
A green outline of a box showing a vocal pitch within it, representing our ShadowVoice service.

ShadowVoice

  • Biometric technology used to verify the identity of the enrollee using voice verification
  • If voice fails facial recognition is automatically initiated

ShadowChat

  • Live chat session with the enrollee via the Shadowtrack® EnrolleeApp and OfficerApp
  • Officer initiated only
  • Enrollees location is obtained during chat session
  • Once ended, the enrollee cannot reenable the chat session
  • Officer can enter notes at the end of the chat session
  • Note type abbreviations are available and customized to the entity’s preference
  • The chat session and length are recorded in the Shadowtrack® web application so that all communication with the enrollee is documented
A green outline of a chat/message icon representing our ShadowChat service.
A green outline of a desktop computer with two people on the screen speaking to each other. This represents our ShadowInteractive service.

ShadowInteractive

  • Facial or voice verification is required before completing an interview
  • Interview questions are customizable and created according to the preference of the entity
  • The primary question is followed up with a secondary question that allows the enrollee to provide pertinent information to their officer
  • Can be scheduled at the frequency desired by the user
  • Can be paired with the ShadowLocate service to verify the location of the enrollee upon completing their interview session
  • Responses to questions can be typed or spoken using the microphone on the enrollee’s phone
  • Ability to listen to the audio or view the transcribed text for each exception response
  • Exception report available for all exception responses for multiple enrollees at a time
  • Notification to the assigned user when a scheduled interview session is not completed
  • Available in any language
  • Landline, Mobile, or Smartphone compatible

ShadowNotice

  • Individual or mass notifications
  • Officers can schedule future notifications to be sent
  • All notifications are date/time stamped and recorded within the enrollees profile
  • Notifications sent via SMS, Phone Call, Email, Voicemail or Push Notification
  • Schedule one-time or recurring notifications for upcoming appointments, court dates, or probation-related reminders
  • Can be utilized via a landline or mobile phone depending upon the format of the message
A green outline of an envelope with a sheet of paper coming out the top with an exclamation mark on it. This represents our ShadowNotice service.
A green outline of a passport with a plane on the front of it. This represents our ShadowPass service.

ShadowPass

  • Allows the enrollee to request a travel pass
  • Officer can approve or deny travel passes
  • Requires the enrollee to check-in via the EnrolleeApp when they arrive and return from their destination
  • Location obtained and verified during check-in
  • Can be utilized via a landline or a mobile phone

ShadowTest

  • Inbound or Outbound drug test notifications
  • Random or scheduled drug testing notifications
  • Customized according to the entity’s needs
  • Notified via SMS, phone call, email or push notifications
  • Each notification is documented within the enrollees profile
  • Enrollee required to confirm they have received the notification to report for testing
  • Enrollee confirmation documented
  • Automatically notifies enrollees of cancellations
  • Integrated with our payment collection service
  • Integration with testing facilities, and final test results
  • Utilized via landline or mobile phone

A green outline of a clipboard with a marijuana leaf on it. This represents our ShadowTest service.
A green outline of a location marker with a checkmark under it. This represents our ShadowLocate service.

ShadowLocate

  • Location with Voice Verification
  • Location with Facial Recognition
  • Location with Fingerprint Verification
  • Silent Location Request
  • Create Inclusion and Exclusion Zones
  • Customizable Radius Size
  • Associate schedules with Zones
  • This service is paired with all of the other Shadowtrack services
  • All locations recorded within enrollees profile

ShadowPay

  • Enrollees make online payments via our payment portal
  • Payment reminders and notifications automatically sent
  • Process debits and credits
  • View a detailed register with line by line records of all transactions via the enrollees profile
  • Multiple register types can be created to allow enrollees to pay off various debts that may or may not be related
  • Ability to make partial or total balance payments
  • Financial reports available to manage funds collected and balances owed
An outline of a green dollar sign. This represents our ShadowPay service.
A green outline of a piece of paper with writing on it and there is a pencil next to the paper. This represents our ShadowNotes service.

ShadowNotes

  • Paired with all Shadowtrack® services
  • All notes logged within our Case Management System
  • All notes date and time stamped
  • When changing the compliance status of an event a note is required

ShadowPhone

  • Officer initiated only
  • Enrollee never obtains officers number
  • Call placed directly to enrollee's phone
  • Initiated within the officer app
  • All calls are logged within the enrollees profile in the Shadowtrack® application
An outline of a phone ringing. This represents our ShadowPhone service.
A magnifying glass with a glass of alcohol in the center. This represents our ShadowBriety service.

ShadowBriety

  • Works in conjunction with IOS and Android devices
  • Facial recognition completed during sobriety test
  • If BAC score is above "0" a second test is required
  • Can be paired with the ShadowLocate service, so the location of the enrollee is verified during the sobriety test
  • Anti-spoofing technology built in
  • User automatically notified if BAC score is above "0"
  • The BAC score is recorded on the enrollee profile in the Shadowtrack® application

ShadowFace

  • Our Facial Recognition service
  • Can be used as a primary or secondary form of verification
  • Can be used for hearing impaired enrollees
  • If voice fails facial recognition is automatically initiated
  • Paired with ShadowLocate, so the identity and location of the enrollee are verified simultaneously
  • Ability to capture a new enrollment photo at the user’s discretion in the event the enrollee changes their physical appearance
A green outline of a persons face being scanned, representing our ShadowFace service.
A green outline of an image, representing our ShadowVmail service.

ShadowVmail

  • Both officers and enrollees can leave voicemails
  • All messages are date and time stamped
  • View enrollee location from where message was sent
  • Officers have the ability to schedule their response
  • Notified via push notification
  • Messages are automatically transcribed 
  • Officer can enter freehanded notes
  • Messages not listened to will appear red
  • All enrollee voicemails are documented within our case management system
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