ShadowSoftware

Our suite of software solutions has been specifically designed to meet the unique needs of the corrections industry. With Shadowtrack, officers can manage enrollee data, schedule appointments, track compliance, and monitor enrollee progress with ease. Our software is fully customizable to your needs and can be tailored to fit the unique requirements of your agency. With a range of features including automated reminders, customizable reports, and secure messaging, you can be confident that you have the tools you need to help your clients succeed.

Shadowtrack Software solutions
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MONITORING SOFTWARE

ShadowtrackOne Platform

Secured Web-Based Monitoring Platform and Officer Mobile App – The industry’s first SOC 2 Type II security-compliant monitoring software.

Our tailored software suite meets the unique needs of corrections. Shadowtrack allows officers to efficiently manage data, appointments, compliance, and monitor progress. Customizable to fit your agency’s requirements, it offers automated reminders, reports, and secure messaging for client success.

ShadowtrackOne Platform
Shadowtrack: The officer portal

The Officer Portal

Access all enrollee data, manage compliance, schedule appointments, send notifications, run reports, and more.

The Officer’s Portal can perform app-related functions. Whether agency personnel want to place a video call with an enrollee, perform an On-Demand Location Check, perform a Secured Chat Session with an enrollee, send a Mass Notification message to all enrollees, etc. – all functions and features are right at your fingertips in one easy to use software platform.

Officer Mobile App

Shadowtrack’s Officer Mobile App contains all the advanced features as our desktop platform and gives field staff all the tools available to ensure proper monitoring of program participants. Our Mobile App is designed to know if you are accessing ShadowtrackONE from a mobile device and automatically displays everything in the proper display settings designed for mobile devices. Whether supervising personnel are reviewing device GPS Tracking data or utilizing our various App Related Solutions – all the information you need to effectively and efficiently monitor an enrollee’s compliance is once again at your fingertips.

The EnrolleeApp

Access all enrollee data, manage compliance, schedule appointments, send notifications, run reports, and more.

This app is designed to fit the special needs of probation, parole, and other corrections-related solutions which include various communication tools between the Officer and the Enrollee as well as the option for curfew management, self-reporting, sobriety, location verification, voice verification, facial recognition, notifications, and other solutions to help the Enrollee succeed on the program.

The EnrolleeApp is available for iOS & Android.

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Key Software Features for Enrollee Verification

ShadowVoice

Voice verification solution utilizing biometric technology.

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ShadowFace

Biometric technology to verify the enrollee’s identity and location simultaneously.

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ShadowLocate

Shadowtrack’s location module employs GPS, Wi-Fi, and biometric verification for enrollee location confirmation.

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ShadowView

Officers initiate two-way video sessions with enrollees, capturing their real-time location during a call.

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Shadowtrack’s Officer Mobile App contains all the advanced features of our desktop platform and gives field staff all the tools available to ensure proper monitoring of program participants.

Our

ShadowSolutions

ShadowView

Officers initiate two-way video sessions with enrollees, capturing their real-time location during a call.

Shadowtrack Shadowview
Shadowchat

ShadowChat

ShadowChat facilitates live chat sessions between officers and enrollees via the EnrolleeApp and ShadowtrackONE Platform, with all calls logged in the enrollee’s profile for comprehensive communication.

ShadowInteractive

ShadowInteractive allows enrollees to answer customizable questions remotely after verification and location confirmation, with options to respond via typing, speaking, or through the IVR system.

shadow interactive
ShadowCal

ShadowCal

Users can create appointments for enrollees, who receive push notifications upon creation and reminders 24 hours before. Additionally, officers receive emails to add appointments to their calendars, with enrollee acknowledgments displayed in the ShadowtrackONE Platform.

ShadowVmail

Shadowtrack’s sophisticated voicemail streamlines communications seamlessly, integrating location data and case management.

ShadowTestShadowTest

ShadowTest

ShadowTest offers a comprehensive inbound and outbound random drug testing solution with customizable notifications and detailed reports for officers.

ShadowBriety

With ShadowBriety, enrollees are checked regularly, randomly, or in the moment for breath alcohol levels. Through facial recognition and Bluetooth technology, results are immediate, accurate, and specific to the enrollee.

ShadowCall

ShadowCall

ShadowCall allows the officer to place a phone call to the enrollee. This phone call is then logged on the enrollee profile within the ShadowtrackONE Platform, showing a record of all communication with the enrollee.

Shadowtrack ShadowNotice

ShadowNotice

Shadowtrack offers individual or mass notifications via Voice, SMS, Voicemail, Email, or Smart Notifications streamlining communication and increasing user efficiency.

ShadowIntel

ShadowIntel (SI) leads the way in transforming operations with advanced tools that enhance efficiency, streamline communication, and empower decision-making. With real-time analytics and seamless interaction, SI is more than a solution—it's a strategic advantage. Powered by Shadowtrack, ShadowIntel sets new standards in correctional technology, driving precision and control.

shadow software

ShadowInteraction With ShadowSummary

Transform every conversation into actionable insights. Our solution seamlessly builds on previous interactions, creating dynamic, tailored exchanges with enrollees and delivering concise summaries for officers—designed to enhance decision-making and streamline your workflow.

ShadowPersistent

ShadowPersistent ensures seamless monitoring by capturing locations upon entry and exit of curfew zones. Locations can be obtained silently or with facial, providing reliable compliance tracking without disrupting the enrollee's routine.

Shadowtrack ShadowScan

ShadowScan

ShadowScan allows enrollees to scan documents from the EnrolleeApp and obtain their location upon upload.

ShadowLocate

Shadowtrack’s location module employs GPS, Wi-Fi, and biometric verification for enrollee location confirmation.

Shadowtrack ShadowLocate
ShadowNotes

ShadowNotes

ShadowNotes can be paired with all Shadowtrack solutions or used independently, with all entries logged within the enrollee’s profile. ShadowNotes can also migrate into existing agency case management systems.

ShadowCase

The ShadowtrackONE Platform offers a comprehensive case management system that operates independently or integrates with existing agency platforms.

Shadowtrack ShadowCredentials

ShadowCredentials

ShadowCredentials allows enrollees to obtain their own login credentials and update their phone numbers without officer interaction.

Shadowface

ShadowFace

Shadowtrack employs biometric technology, including facial recognition, as another means of identification alongside voice verification.

Shadow voice

ShadowVoice

ShadowVoice is a voice verification solution utilizing biometric technology to verify the enrollee’s identity and location simultaneously.

ShadowVisit

The ShadowVisit solution creates a seamless check-in process for enrollees during in-person visits at the probation office. This solution allows enrollees to click a button within the EnrolleeApp, minimizing the need to speak to probation office staff or sign in at the front desk.

ShadowResults

ShadowResults enables seamless entry and monitoring of drug testing results, allowing you to track patterns effortlessly. With the capability to generate comprehensive reports through easy exports, it ensures you stay informed and in control.

ShadowID

ShadowID simplifies ID verification by allowing enrollees to upload their identification card directly within the EnrolleeApp. This makes it quick and easy for officers to access an enrollee's ID whenever needed.

ShadowIncentive

ShadowIncentive empowers enrollees by allowing them to earn badges from their officers for positive achievements such as staying clean and demonstrating good behavior, fostering motivation and recognition for their progress.

ShadowResource

ShadowResource empowers enrollees by providing easy access to vital resources like mental health support and AA groups directly within their EnrolleeApp, ensuring they receive the help they need anytime, anywhere.

Shadow Pay

ShadowPay

ShadowPay allows enrollees to make online payments through the EnrolleeApp and facilitates scheduled payment reminders and notifications.

Shadow pass

ShadowPass

ShadowPass, set for release in 2024, allows enrollees to initiate travel requests through the EnrolleeApp with facial recognition.

ShadowTouch

ShadowTouch enables enrollees to effortlessly complete fingerprint verification using compatible Android phones, ensuring secure and seamless identity confirmation.

ShadowSchedules

Our scheduling solution enables seamless management of enrollee presence, allowing easy setup of designated times and locations for their activities.

Shadowtrack ShadowShcedules

ShadowCard

ShadowCard allows enrollees to view their assigned officer's business card directly within the EnrolleeApp, providing instant access to important contact information. This solution ensures that enrollees have all the details they need to stay connected and compliant, right at their fingertips.

ShadowAlertness

This solution implements an escalation workflow system allowing correctional officers to check in within designated time frames, signaling alerts through color-coded statuses.

ShadowAlertness
personalization

Custom Software Development Solution

When you partner with us, you have a seat at our development conference so that we can discuss your needs in person and figure out the best way to implement your ideas for a true application partner.

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personalization

Who We Help

Shadowtrack is a trusted partner in electronic monitoring solutions. As a leading provider in the field, we specialize in delivering comprehensive solutions to our clients:

Agencies

We provide custom monitoring solutions to meet the specific needs of agencies.

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Enrollees

Our solutions offer a respectful way for enrollees to fulfill court-ordered obligations.

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Courts

Courts use our technology to monitor with real-time reporting and communication.

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Attorneys

We assist attorneys in ensuring their clients comply with monitoring requirements.

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