This Data Collection Policy describes how we collect, use, and protect the data that our users provide to us through our platform.
Data Collection Methods
- We collect data through various methods, including:
- Account registration: When you create an account with us, we collect your name, email address, phone number, and address.
- Usage data: We collect data about your use of our platform, including the features you use, the time and duration of your usage, and your IP address.
- Feedback and support requests: We collect data when you provide feedback or submit a support request, such as your name, email address, and the content of your feedback or request.
- Payment information: If you choose to subscribe to our paid plans, we collect your payment information, such as your credit card number and billing address.
Types of Data Collected
- We collect the following types of data:
- Personal data: This includes your name, email address, phone number, street address, and billing information and if you are an Enrollee, we may collect location data.
- Usage data: This includes data about how you use our platform.
Purpose of Data Collection
- We collect data for the following purposes:
- To provide and improve our platform and services.
- To communicate with you about your account and provide customer support.
- To process payments for our paid plans.
- To analyze usage trends and improve the platform.
Legal Basis for Data Collection
- We collect and process your data on the following legal bases:
- Consent: We collect your consent to collect and process your data when you create an account with us.
- Contract: We collect and process your data to fulfill our contractual obligations to you, such as providing access to our SaaS platform.
- We retain your data for as long as necessary to fulfill the purposes for which it was collected. This includes retaining data to comply with legal obligations, resolve disputes, and enforce our agreements.
- We take data security seriously and have implemented appropriate technical and organizational measures to protect your data. This includes encryption, firewalls, access controls, and regular security audits and we are SOC 2 TYPE 2 Compliant.
- We do not share your data with third parties, except as necessary to fulfill our contractual obligations to you or as required by law.
- As a user of our platform, you have the right to access, rectify, or delete your data. You can exercise these rights by contacting us using the appropriate links on the website.
- We may update this Data Collection Policy from time to time.