What type of phone services and carriers are allowed on the Shadowtrack program?
A landline or cellphone with basic touch-tone service and call waiting is all that is required for the ShadowTrack® program. Third party cell phone providers, Magic Jack, Vonage, Skype, and other Voice-Over IP telephone services are not allowed at this time. Other restricted features include call forwarding, call conferencing, voicemail and anonymous call blocker/privacy director. Cellphones must have text and data capabilities. If you are going to be using a cell phone with the ability to download apps you will be required to use our mobile app service. There is no charge to download the mobile app.