How much does it cost?

admin

The cost can vary depending on the service and functionality provided on a case by case basis. Shadowtrack is one of the leading providers for solutions in corrections and have been doing this at an affordable costs to individuals and agencies. For more information, please get in touch by contacting our office or sending us an email.

Is Shadowtrack available in my area?

Nancy Adams

Shadowtrack has been approved by many courts throughout the country.  Please contact us for more information about the availability in your area.

What type of phone services and carriers are allowed on the Shadowtrack program?

Nancy Adams

A landline or cellphone with basic touch-tone service and call waiting is all that is required for the ShadowTrack® program.  Third party cell phone providers, Magic Jack, Vonage, Skype, Straighttalk and other Voice-Over IP telephone services are not allowed at this time.  Other restricted features include call forwarding, call conferencing, voicemail and anonymous call blocker/privacy director.  Cellphones must have text …

How long is the enrollment process?

Nancy Adams

Enrollment is a quick and easy process.  It takes under 10 minutes to enter the data for enrollment and record a voice print.  To avoid a lengthy enrollment  process, you should have all of the information required: phone features removed, enrollment agreement signed and submitted to ShadowTrack’s enrollment department, payment, and court documentation with court and supervising agent’s contact information.

Can I move while on the program?

Nancy Adams

After enrollment into the ShadowTrack electronic monitoring program, ShadowTrack requires a 24 hour notification of the move.  If approved by the court or probation office ShadowTrack will make this change.  Also, ShadowTrack will be able to place any calls on hold during the move if approved by the court or probation office.  The days that would be missed for the …

Am I eligible for Shadowtrack?

Nancy Adams

Shadowtrack will monitor anyone that has received approval from a judge, supervising agent or probation officer.  If you need help in getting approval, Shadowtrack has the tools to assist you.  It is very important for you to understand that Shadowtrack does not have any authority regarding your sentence.  Shadowtrack will monitor you as an enrollee based on the terms (restrictions …

How do I get court approval for the program?

Nancy Adams

Obtaining approval from the court to use this program should not be an issue. We have enrolled thousands of offenders all over the country. By completing the request form, we will send you documentation that can be used to present to the court on your client’s behalf.

What do I need to get enrolled?

Nancy Adams

ShadowTrack Enrollment Services Once you receive approval to enroll in ShadowTrack,you will need to contact your telephone provider to remove restricted features.  Your telephone should have basic service plus call waiting.  You are not allowed to have call forwarding, call conferencing, voicemail or anonymous call blocker/privacy director.  Once your telephone line is ready and verified by a representative you will …