Curfew Management

Shadowtrack’s Curfew management service allows the user to verify an enrollee is at a designated location at a specific time. The Shadowtrack application uses voice verification and facial recognition during inbound/outbound curfew calls to positively identify an enrollee. The curfew management service allows the user to schedule random calls at a desired frequency.  These calls will be placed outbound to the enrollee or the enrollee will be required to call into the system from the designated location.  The application uses a feature that retrieves caller ID information and will alert the user if the enrollee is calling in from an unauthorized phone number.  The user will be notified if the enrollee fails to successfully complete inbound/outbound curfew calls due to no answer, hang ups, busy signals, and voicemails.

Utilizing Curfew Management allows the agency to:

  • Efficiently monitor the whereabouts of enrollees
  • Ability to create a set curfew schedule daily
  • Ability to schedule random curfew calls during a specific time frame on a certain day
  • Ability to schedule random outbound curfew calls during a weekly or monthly period (See Fig. 2.1)
  • Ability to modify a curfew schedule
  • Send random alerts to the enrollee’s smart phone to initiate a curfew call (See Fig. 2.2)
  • Caller ID feature that detects if the enrollee is attempting to place an inbound call from an unauthorized phone number or use call forwarding
  • Positively identify the enrollee by using voice verification or facial recognition technology (See Fig. 2.3 & 2.4)
  • Ability for enrollee to perform a voice verification request via the telephony network and the option to perform a verification request using a Wi-Fi data network.
  • Easily access reports of all tracking history  
  • Instant, daily, or weekly automated user email alerts of non compliant calls
  • Reduce false non compliance results by specifying multiple attempts to reach an enrollee before they are found to be non compliant
  • Audit all user modifications to compliance or enrollee caseload history
  • Ability to set the amount of time between call attempts
  • Manually initiated on demand outbound verification calls or alerts
  • Ability to restrict manually initiated calls
  • Ability to listen to voice verification files for each call
  • Quick view button for current calls as well as future scheduled calls
  • The ability to cancel individual or multiple calls without adjusting the schedule
  • Proprietary multi verification channel registration and verification – reduce or eliminate voice failures.
  • Ability to require callbacks after verifications (Call forwarding spoofing)
  • Ability to set the number of call attempts prior to becoming non compliant
  • Ability to modify the compliance status of a call
  • Ability to add user (User) notes to a compliance call
  • Audited recordings of any user changes on the enrollee profile
  • Audit recordings of future call cancellations

Ability to identify an inbound call by either caller ID or pin number. This is ideal in a case where more than one enrollee is using the same telephone number

  • Scheduling templates to minimize entering repetitive schedules
  • Avoid location spoofing
  • Ability to easily filter curfew calls by a call number that is auto generated for each call
  • Ability to filter curfew calls by compliance status
  • Ability to filter curfew calls by date
  • Ability to filter calls by call type

Curfew Management Platform Functionalities

Schedule inbound/outbound calls in the following ways:

  • Daily
  • Weekly
  • Monthly
  • Recurs once, every (x) number of days, weeks, or months
  • ‘Randomly Scheduled’ allows the user to choose which days and the frequency of calls during a given weekly or monthly period
  • Customized frequency of required inbound/outbound calls
  • Enable or disable feature for inbound/outbound schedules
  • Ability to disable a schedule until a specific date
  • Open end date on curfew schedule so that the schedule recurs until the enrollee is disabled
  • Ability to modify a curfew scheduleCurfew Call Features:
  • Designate the number of inbound/outbound calls to be placed to or from an enrollee during a specific period of time
  • Designate the number of alerts to be sent to an enrollee smartphone that requires the enrollee to initiate an inbound call during a specific time frame
  • Random call frequency
  • Restrict inbound calls from unauthorized numbers or allow any phone number
  • Ability to identify an inbound call by either caller ID or a PIN number.  This feature is used when more than one enrollee is using the same telephone.
  • Schedule multiple attempts on outbound calls
  • Ability to set the amount of time between outbound call attempts
  • The ability to cancel individual or multiple calls without adjusting the call schedule
  • Ability to see scheduled outbound calls 30 days in advance
  • Manually initiated on demand outbound call
  • Quick view button capability to conveniently view outbound calls scheduled for the current day or for the next 30 days
  • User ability to filter curfew calls for a specific enrollee by call number, date, compliance status, or call type
  • Call forwarding detection
  • Alerts to the user if the enrollee fails to check in or check in outside of the required schedule time.

Additional Call Features:

  • Proprietary multiple verification channel registration and verification to reduce or eliminate voice failures
  • Ability to listen to voice verification files for each call
  • Call review capabilities along with the ability to modify compliance and add notes to calls
  • Audit recordings of any user changes
  • Scheduling templates to avoid entering repetitive schedules
  • Restrictions placed on the smartphone app to prevent it from being deleted or tampered with  
  • Automated alert to the user if enrollee’s smartphone device is turned off
  • Agency feature that allows the enrollee to complete a verification call after a voice failure
  • Allows the enrollee to use more than one landline telephone number to be monitored on
  • Ability to cancel future scheduled inbound/outbound calls
  • Export feature for compliance history reports
  • Ability to generate call history reports by specified date
  • Ability to generate compliance activity reports per enrollee, per user, and per entity

Benefits of Outbound Curfew Management

  • Increases productivity for the agency by automating verification of an enrollee’s whereabouts without interaction from the User
  • Increases productivity by preventing false non compliances due to schedule changing abilities, call review, and call compliance modification features
  • Increases productivity by preventing false non compliances by using call adjustment or cancellation features for scheduled or allowed time away from home
  • Provides User accountability by auditing all user changes and modifications to enrollee profiles
  • Provides a recording of each call for user review or proof of an imposter
  • Aids users in combating location spoofing