Here are the additional features our application services provides agencies:

• Import data management
• Import data via Excel file
• Application protocol interface (API)
• Much faster and efficient than previous versions
• Universal “Google like” quick search capabilities to search for users by name, enrollee by name, telephone number, call number, ID number, and by entity name
• Spanish and English Text-to-speech technology converts typed phrases to voice
• Ability to assign multiple Users to one enrollee
• Ability to move a User to a different Entity
• Ability to move a User’s entire caseload (See Fig. 13, 13.1)
• Automatic password expiration feature for users. The feature allows the agency to require a password reset for each user upon their first login and every (x) number of days (See Fig. 13.2, 13.3)
• Customizable compliance tab option for users so they can filter by compliance data they prefer to see
• Customizable entity settings
• User IP Address tracking that includes the following, date and time of each login, IP Address, User agent string, Browser, and Browser version (See Fig. 13.4)