Privacy Policy


Shadowtrack Technologies, Inc.

Shadowtrack has implemented safeguards to protect confidential information. Shadowtrack does not sell, rent, or otherwise disclose our mailing lists or information about our site visitors.

Shadowtrack does not track visitors via our website. Our site captures limited information about visits to our site to analyze general traffic patterns that determine where visits are derived from, for marketing and maintenance purposes only. If you choose to e- mail us and provide personally identifiable information about yourself, we will not use that information for any purpose other than to respond to your inquiry unless you otherwise consent.

Shadowtrack is committed to handling your customer information with the highest standards of information security. Your credit card information is stored only in encrypted form. We restrict access to your personally identifiable information to employees on a need-to-know basis in order to provide services to you. We maintain physical, electronic, and procedural safeguards to guard your nonpublic personal information.

Shadowtrack has a credit card processing engine that combines Secure Socket Layer (SSL), PGP encryption, and proprietary technologies to process payments easily and securely. Additionally, the processor is certified with Visa’s Cardholder Information Security Program (CISP) and adheres to the Payment Card Industry (PCI) Data Security Standard. CISP and PCI further ensure the security of customer account information and are intended to protect cardholder data.

The security of your Shadowtrack account also relies on your protection of your password. Shadowtrack will never ask you to send your password or other sensitive information to us in an e-mail, though we may ask you to enter this type of information on the Shadowtrack website.

This privacy policy governs your use of the software application Shadowtrack for mobile devices. The Application is used as a tool to fulfill your court ordered, diversionary,  probation or parole requirements. The application will send alerts to your mobile device to complete a verification call, location verification, interview, and/or sobriety test. The Application obtains information regarding your tracking history. Registration with us is optional. However, please keep in mind your assigned officer or supervising agent will be notified if you fail to complete your enrollment or any portion of the Shadowtrack program.

When you receive location alerts the mobile application will use GPS technology (or other similar technology) to determine your current location. We can share your tracking history with a court, probation officer, law enforcement or anyone associated with your case. We will share your information with third parties only in the ways that are described in this privacy statement.

We may disclose User Provided and Automatically Collected Information: As required by law, such as to comply with a subpoena, or similar legal process; when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request; Our service providers do not have independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this privacy statement.

We will retain User Provided data for as long as you use the Application and for a reasonable time thereafter.You can stop all collection of information by the Application easily by uninstalling the Application. If you uninstall or logout of the application you assigned officer or supervising agent will be notified.

We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. Please be aware that, although we endeavor to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.

By using the Application, you are consenting to our processing of your information as set forth in this Privacy Policy now and as amended by us. “Processing,” means using cookies on a computer/handheld device or using or touching information in any way, including, but not limited to, collecting, storing, deleting, using, combining and disclosing information.

If you have any concerns our policy, please contact Shadowtrack via email at or at 877-396-0385. Our mailing address is P.O. Box 1686, Covington, LA 70434-1686. Our corporate office is located at 1001 Ochsner Boulevard, Suite 425A, Covington, Louisiana, 70433.


Revision 0504-20170215