You may cancel cellular tracking or SMS services at any time by calling the toll-free number listed in the Enrollment Agreement or by opting out during a verification call. The end user can alos reply to any text they receive with “STOP” to opt out of the SMS service. The end user’s probation officer will be notified if they opt out of the cellular or sms service.
Mobile phone user privacy is extremely important to us at Shadowtrack Technologies, Inc. Location coordinates are only gathered after the mobile phone user has agreed to use this service and accepts the fees designated in the Conditions of Home Incarceration agreement. Location coordinates (longitude, latitude, and radius) will be obtained ONLY when opt-in conditions are met.
Users can opt-in to the cellular tracking or sms services via the flowing process
All users must register for Shadowtrack services and consent to allow their mobile phone location information to be used. Opt-in will be via network initiated IVR outbound or inbound call. The end user will also be able to opt-in once they receive an initial text message allowing them to reply with “Agree” to consent to the SMS service.
Cofirming consent of Cellular Tracking or SMS services
Mobile Phone Location Data
Location data that is obtained from the wireless carriers is retained by Shadowtrack for up to 3 years, after the account is made inactive, for error handling purposes and then deleted from the Shadowtrack databases.
When will Mobile Phone Location Data be shared and with whom will it be shared
Mobile phone location information will only be used to verify that the user is located at the address allowed per the terms of their Conditions of Home Incarceration agreement or the governmental agency that has enrolled you into the program.
Important Message from your Cellular Provider (AT&T, T-Mobile, Verizon Wireless and others)
How is Mobile Phone Location information protected
Your mobile phone location information is secured in password protected databases only accessible by authorized personnel for the purpose of confirming that the your located at an allowed place during an allowed time.
Verizon Wireless, AT&T, T-Mobile and Virgin Mobile. Other carriers will be added as they become available. We also support Boost, U.S. Cellular and approximately 40% of Metro PCS phones.
Shadowtrack Technologies, Inc.
1001 Ochsner Blvd, Suite 425A
Covington, LA. 70433